Shipping policy

Absolutely. Based on what we've established—free shipping over $75, expedited options, and international shipping—I’d recommend a policy that is customer-friendly but gives CST enough protection around warm weather, carrier delays, and perishable products.

CST Sweets Shipping Policy

Order Processing
Orders are typically processed and prepared for shipment within 1–3 business days. During holidays, special events, and other high-volume periods, additional processing time may be required.

Shipping Rates & Free Shipping
CST Sweets offers free standard shipping on qualifying orders over $75. For orders under $75, shipping rates are calculated at checkout based on the order and delivery destination.

Expedited Shipping
Expedited shipping options may be available at checkout. Please keep in mind that selecting expedited shipping reduces carrier transit time but does not necessarily reduce our order processing time.

Warm Weather Shipping
Because many of our handcrafted confections are temperature-sensitive, we may adjust shipping methods, packaging, or shipment dates during periods of extreme heat to help protect your order. We cannot guarantee that chocolate or other temperature-sensitive products will remain completely unaffected by weather after leaving our facility.

International Shipping
CST Sweets offers international shipping to select destinations. Shipping costs and available services are calculated at checkout. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

Delivery & Carrier Delays
Once an order has been transferred to the shipping carrier, delivery times are estimates and may be affected by weather, holidays, carrier delays, or other circumstances outside CST Sweets' control.

Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges resulting from an incorrect address, refused delivery, or returned package may be the responsibility of the customer.

Damaged or Missing Orders
If your order arrives damaged or there is a problem with your shipment, please contact CST Sweets as soon as possible. Include your order number and photos of the package and products when applicable so our team can assist you.

Questions?
For questions about an order or shipping, please contact CST Sweets through the Contact Us page at CSTSweets.com.